Return & Refund Policies

Order Cancellation

• Orders can be cancelled before shipping by contacting us at trelynth@gmail.com.

• Once shipped, the order cannot be cancelled and must go through our return process.

Returns & Refunds

• Eligible within 7 days of delivery (UAE).

• Item must be unused, in original condition & packaging.

• Contact us at trelynth@gmail.com to request a return.

• Refunds are processed within 3–5 business days after return approval.

Non-Returnable Items

• Gift cards

• Clearance or final-sale items

• Opened personal care or cosmetic products